FAQs
  • Can I mail my child a package while at the Ranch?
  • Can I transfer into a different session?
  • Do you take roommate requests?
  • How can I view photos that are taken at the Ranch?
  • How will I / my child get to JH Ranch from the airport?
  • What airport do most guests fly into?
  • What is my online account and how do I access it?
  • What time do I need to arrive at JH Ranch for a Parent & Son/Daughter, Husband & Wife or Cloud 9 week? When do I leave?
  • What time should my child's flight arrive and depart for Challenge, Second Wind, or Trac II?
  • Where is JH Ranch located?
  • Will my child be with other people their age?
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    Q: Can I mail my child a package while at the Ranch?
    A: We ask that you do not mail your child packages while at JH Ranch. You are welcome to mail letters to your child during his/her program. You are also welcome to purchase an email package, which allows you to email your child. We will print the email and deliver to your child each night. Please be aware that they will not have the ability to respond. You can purchase the email package on your online account.
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    Q: Can I transfer into a different session?
    A: You may transfer to a different program week or a different program; however, choosing to change sessions or programs within 30 days of your program start date is considered to be a cancellation of an existing registration. Cancellations at that point result in forfeited tuition.
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    Q: Do you take roommate requests?
    A: We do not take roommate requests for Challenge, Second Wind or Trac II. You may make requests for our Parent & Son/Daughter program, although we make no guarantees.
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    Q: How can I view photos that are taken at the Ranch?
    A: You can view photos taken during the program by going to gallery.jhranch.com and picking your sessions' photos. 
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    Q: How will I / my child get to JH Ranch from the airport?
    A: For Challenge, Second Wind, and Trac II, our staff arranges bus transportation to and from the Sacramento airport with specified arrival and departure times. For Parent & Son/Daughter, Husband & Wife, and Cloud 9, guests rent cars for the week. 
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    Q: What airport do most guests fly into?
    A: The most popular airport for guests is Sacramento (SMF) due to more flight options. It is approximately a five-hour drive. San Francisco and other area airports would be other options with a minimum six-hour drive. The closest airport to JH Ranch is in Medford, OR (MFR). It is approximately a two-hour drive to JH Ranch. 

    NOTE: All Challenge, Second Wind and Trac II students are REQUIRED to fly in and out of Sacramento arriving and departing within the specified times.

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    Q: What is my online account and how do I access it?
    A: Your online account is established when you either register online or over the phone. Your email address and the password you designate allow you to access your account. Your account allows you to see your registration and update your information as well as reserve equipment and purchase items from the bookstore.
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    Q: What time do I need to arrive at JH Ranch for a Parent & Son/Daughter, Husband & Wife or Cloud 9 week? When do I leave?
    A: Registration is between 6:00pm and 9:00pm on program start date. You are free to leave as early as needed on program end date. We will have a continental breakfast available for guests that morning with no programming scheduled.
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    Q: What time should my child's flight arrive and depart for Challenge, Second Wind, or Trac II?
    A: Please schedule your child's flight to arrive by 2:00pm on the program start date. Please schedule your child's flight leaving no earlier than 10:30am on program end date.
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    Q: Where is JH Ranch located?
    A: JH Ranch is located in Etna, CA
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    Q: Will my child be with other people their age?
    A: We place students (ALL programs) in groups based on age.
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